Gold Standard for Dacorum Borough Council Strategic Housing Service

Dacorum Borough Council’s strategic housing service has been awarded the National Practitioner Support Service (NPSS) Gold Standard, the highest level attainable under the NPSS scheme. Dacorum is the first local authority in Hertfordshire and the Eastern Region to be given this status and the 13th overall in the country.

The award recognises the work of the strategic housing team in preventing homelessness in Dacorum and achieving the 10 local challenges set out by the NPSS.

Natasha Beresford, Group Manager for Strategic Housing, said: “I’m delighted to have received this award on behalf of the council. Achieving the NPSS Gold Standard demonstrates the drive and commitment that my team and our partners have shown in striving to deliver excellent housing options services to residents and reduce homelessness within the borough.”

Since achieving the Silver Standard last year, the strategic housing team and council-led Homelessness Forum have been proactive in delivering the homelessness strategy and working to eradicate rough sleeping through their successful ‘No Second Night Out Campaign’. The council provide dedicated accommodation for homeless people through The Elms, the day-to-day running of which is managed by Dacorum Emergency Night Shelter (DENS).

The team also works closely with the private-rented housing sector, providing support to tenants and guidance to landlords on their legal obligations, helping to maintain successful tenancies.

Councillor Margaret Griffiths, Portfolio Holder for Housing, said: “This is an outstanding achievement for the housing service and our partners. With the recent implementation of the Homelessness Reduction Act, the need to provide effective homeless prevention services and guidance has never been greater.”

Find more information about housing advice, homelessness prevention and help to stay in your own home on the Dacorum Borough Council housing pages.

Our Ambassadors